Terms
& Conditions
Introduction
Welcome to Pure Growth DNA. By using our services, you agree to be bound by the terms and conditions outlined below. If you disagree with any part of these terms, please refrain from using our services.
Service Overview
Pure Growth DNA provides mobile DNA testing services for ancestry, health insights, and family connections. Our services and the results provided are governed by these terms and conditions.
Privacy and Security
We prioritize the privacy and security of your genetic data. Your information is handled confidentially in accordance with our Privacy Policy. By using our services, you agree to the terms of our Privacy Policy.
Scheduling and Appointments
Appointments for mobile DNA testing services must be scheduled through our third-party booking site, Squarespace Acuity Scheduling, or by contacting our customer service. Pure Growth DNA reserves the right to reschedule or cancel appointments due to unforeseen circumstances.
Payment and Fees
Payment for services is required at the time of scheduling. Pure Growth DNA reserves the right to adjust pricing or introduce new fees as needed. All services are 100% non-refundable after DNA samples have been taken and mailed and also after 48 hour cancellation.
Test Results
Test results are delivered through a secure mobile app. Pure Growth DNA is not responsible for the interpretation of results, and we recommend consulting a qualified healthcare professional for further understanding of health-related information.
Account Creation and Security
To access your test results and manage your appointments, you must create an account through our third-party booking platform, Squarespace Acuity Scheduling. You are responsible for maintaining the confidentiality of your account information. If you suspect unauthorized access to your account, please notify us immediately at testing@puregrowthdna.site
Binding Arbitration
In the event of a dispute between you and Pure Growth DNA, it must be resolved through binding, confidential, and final arbitration on an individual basis. This means that you cannot bring claims as part of a group or class action. For more detailed information on arbitration, please refer to Section 19 of these terms.
Medical Advice Disclaimer
Our services and site do not offer medical advice. If you have a medical emergency, contact your healthcare provider or emergency services immediately. The content provided by Pure Growth DNA is for informational purposes only and should not replace professional medical advice, diagnosis, or treatment.
Terms of Sale
All purchases and contracts for services are subject to these terms. By ordering through our site or a representative, you agree to these terms, and a legally binding contract is formed upon acceptance of your order by Pure Growth DNA.
Prices, Payment, and Delivery
Charges for services are based on the current price list available on our site or as quoted in writing. Payment must be received before your order is accepted. Pure Growth DNA may adjust prices due to changes in labor or material costs.
Cancellation/Termination, Refunds & Charges
You have 48 hours from the date of order acceptance to cancel without penalty, unless samples have been collected or the test has been conducted. Cancellations and refunds are subject to our terms and conditions.
Non-Refundable Affiliate Fees and Promotion Disclaimer
All affiliate fees are non-refundable, and Pure Growth DNA is not obligated to promote or facilitate sales for partners. Promotional efforts are at our discretion.
Your Responsibilities
You must provide accurate biological samples as instructed. You affirm that the samples are yours or that you have legal authorization to submit them on behalf of another person. It is your responsibility to seek legal advice if necessary.
Restrictions
You are prohibited from attempting to breach the security of our site or using it for unlawful purposes. Any unauthorized use of the site will result in legal action.
Links to Other Websites
Our site may contain links to third-party websites. Pure Growth DNA is not responsible for the content or accuracy of these external sites.
General Disclaimer; Limitation of Liability
Pure Growth DNA does not guarantee uninterrupted access to the site or error-free services. Our liability is limited to $150 or the amount paid for the service, whichever is less, unless prohibited by law.
Copyright and Monitoring
All materials on our site are owned by Pure Growth DNA and our licensors. You may download materials solely for placing an order, but reproduction for commercial purposes is prohibited without our written consent.
Agreement to Arbitrate
By using our site and services, you agree to resolve all disputes through confidential and binding arbitration, waiving the right to class or joint actions. Arbitration will be conducted under JAMS rules.
General
These terms constitute the entire agreement between you and Pure Growth DNA. Any notices should be sent to info@puregrowthmanagement.com. If any part of these terms is deemed unenforceable, it will be replaced with a valid provision.
© 2024 Pure Growth DNA | Terms & Conditions | Refunds | Privacy Policy | CA State
Privacy
&
Security Policy
Introduction To Pure Growth DNA Privacy and Security Policy
At Pure Growth DNA, your privacy and security are of utmost importance to us. We are committed to protecting your personal information and ensuring that your data is handled with the highest standards of confidentiality and care. As a non-medical DNA testing agency, we provide mobile DNA testing services for a variety of purposes, including ancestry, paternity, and health insights. Below is a comprehensive outline of our privacy and security practices.
1. Collection of Personal Information
We collect personal information that you provide to us directly when you use our services, such as your name, contact information, and DNA samples. This information is necessary to facilitate testing and to deliver accurate and reliable results.
2. Use of Personal Information
Your personal information is used solely for the purpose of conducting the DNA tests you have requested and for communicating with you regarding the results. We do not use your data for any other purpose without your explicit consent.
3. Security of DNA Samples
All DNA samples collected are handled with the highest degree of confidentiality. Samples are securely stored and transported to our testing partners, who adhere to strict security protocols. Once testing is completed, samples are either securely destroyed or returned to you as per your request.
4. Confidentiality of Test Results
Your test results are confidential and are only shared with the individual who requested the test unless otherwise instructed by that individual. Results are delivered securely through your preferred method of communication, whether by encrypted email, secure online portal, or physical mail.
5. Third-Party Access
We partner with accredited laboratories to perform DNA analyses. These third parties are contractually obligated to maintain the confidentiality and security of your personal information and test results. We do not sell, rent, or share your information with any other third parties for marketing purposes.
6. Data Retention
Personal information and test results are retained only as long as necessary to fulfill the purpose for which they were collected, or as required by law. After this period, all data is securely deleted or anonymized.
7. Client Rights
You have the right to access, update, or request the deletion of your personal information at any time. If you wish to exercise any of these rights, please contact our customer service team.
8. Non-Medical Disclaimer
Pure Growth DNA is a non-medical agency providing DNA testing services for informational purposes only. Our services are not intended to diagnose, treat, or prevent any disease or health condition. We recommend consulting with a healthcare provider for any medical concerns.
9. Updates to This Policy
We reserve the right to modify or update this Privacy and Security Policy at any time. Any changes will be posted on our website, and continued use of our services constitutes your acceptance of the updated policy.
10. Contact Information
If you have any questions or concerns about our privacy and security practices, please contact us at:
Pure Growth DNA
Email: testing@puregrowthdna.site
Thank you for trusting Pure Growth DNA with your DNA testing needs. We are committed to safeguarding your privacy and providing you with reliable and secure services.